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Incident history

Dec 2025 - Feb 2026

February

Feb 13

6:36 AM - 6:40 AM UTC (4min duration)

Certain payment transactions were delayed

After further review, we confirmed that this incident was triggered by a monitoring configuration change and did not impact payment transaction processing. No transactions were delayed or affected.

The alert has been resolved, and we are reviewing our monitoring to prevent similar false alarms in the future.

2 updates

January

No incidents reported

December 2025

Dec 04

12:05 AM - 3:36 AM UTC (3h 31min duration)

Third-Party Traffic Spike Causing Platform-Wide Degradation

This incident has been resolved. System performance has returned to normal levels following mitigation efforts and upstream provider recovery.

We are implementing additional safeguards, including improved traffic monitoring, isolation controls, and automated protections to reduce the likelihood and impact of similar incidents in the future.

4 updates